One Haus Hospitality

Restaurant Manager – Upscale Italian Restaurant

A newly opened upscale Italian restaurant is seeking a Restaurant Manager to support daily operations and ensure excellence in service, hospitality, and team leadership. This role works closely with the General Manager to maintain standards, drive performance, and foster a positive workplace culture.

We are looking for a hands-on leader who values teamwork, communicates effectively, and can balance guest satisfaction with operational efficiency.

Key Responsibilities

Guest Experience & Service

• Conduct daily pre-shift and post-shift meetings to increase communication and alignment.
• Ensure hosts greet guests and answer phones promptly and cordially.
• Manage seating to minimize guest wait times and maximize revenue flow.
• Welcome and engage with guests to create a personal, memorable experience.
• Monitor dining room activity to ensure guests are satisfied with food and service; address issues promptly and courteously.
• Support the restaurant in achieving and exceeding standards for food quality, safety, and cleanliness.

Team Leadership & Employee Relations

• Monitor staff appearance and professionalism, addressing issues as needed.
• Maintain employee recognition and incentive programs to support morale.
• Assist the General Manager with employee counseling, reviews, and conflict resolution.
• Build rapport between FOH and BOH to foster communication and teamwork.
• Support a positive, stress-free, and team-oriented work environment.
• Train, monitor, and maintain the POS system.
• Step into operational roles when staffing constraints require.

Operations & Administration

• Supervise daily restaurant and bar operations, delegating tasks effectively.
• Ensure accurate monthly inventories are performed.
• Assist the General Manager with budgeting, sales analysis, and labor cost management.
• Manage vendor relationships and place orders as needed.
• Support implementation of marketing and promotional strategies.
• Assist with maintenance issues that impact business operations.
• Develop and implement creative solutions for operational improvements.

Requirements

• Bachelor’s degree in Business, Hospitality, or related field preferred.
• 3–5 years of restaurant management experience.
• High school diploma or equivalent required.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain professional and composed in high-stress situations.
• Proficiency with basic computer systems; POS experience required.
• Physical requirements: ability to stand/walk for extended periods, lift up to 25 lbs regularly and up to 50 lbs occasionally, climb stairs, stoop, bend, and use a ladder as needed.
• Must be at least 18 years of age.

Benefits

• Performance-based quarterly and annual bonus programs
• Monthly cell phone reimbursement
• Dining discounts
• Paid vacation and sick leave
• Paid parental leave (2 weeks)
• Medical, dental, and vision insurance
• Employer-paid long-term disability, life insurance, and AD&D
• Voluntary short-term disability, critical illness, and accident insurance
• Pre-tax commuter benefits
• Fitness club discount

Compensation

$60,000 – $70,000 annually